Shipping Policy

Last updated: November 8, 2026

Thank you for shopping with David Crighton Art Studio. We take great care in preparing, packaging, and shipping our artwork to ensure it arrives safely. This policy explains our shipping rates, estimated delivery times, and what to expect when placing an order.

Order Processing

Orders are processed as promptly as possible, subject to product availability, printing requirements, and order volume.

Personalized artwork, including prints with handwritten dedications or custom marquee text, may require additional processing time. We may contact you by email to confirm customization details before production begins.

Processing and production times are separate from shipping transit times.

Shipping Destinations, Rates & Delivery Times

We currently ship to Canada and the United States.

Canada

Shipping Method	Rate	Estimated Delivery
Standard Shipping	$15.00 CAD	5–8 business days
Express Shipping	$29.95 CAD	3–5 business days
Free Standard Shipping	Orders of $200 CAD or more	5–8 business days

Free standard shipping applies to eligible Canadian orders with a qualifying merchandise subtotal of $200 CAD or more, before taxes and shipping, subject to the conditions displayed at checkout.

United States

Shipping Method	Rate	Estimated Delivery
Standard International	$19.95–$24.95 USD	5–10 business days
Express International	$49.95 USD	As displayed at checkout

United States standard shipping rates vary depending on the order. The applicable shipping charge will be displayed at checkout.

All delivery estimates are measured in business days after shipment and exclude order processing or production time.

Delivery times are estimates, not guarantees. Weather conditions, carrier disruptions, customs processing, holidays, and other circumstances beyond our control may affect delivery.

The shipping rates and services displayed at checkout take precedence if they differ from those listed above.

Shipping Costs, Taxes & Customs

Canadian Orders

Applicable sales taxes, including GST, HST, PST, or QST where required, are calculated at checkout. Orders shipped domestically within Canada are not ordinarily subject to customs duties.

United States Orders

Orders shipped from Canada to the United States may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by customs authorities or shipping carriers.

Unless expressly stated otherwise at checkout, any additional import-related charges are the customer's responsibility.

Customs inspections and processing may also affect delivery times.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing a tracking number and link, where available.

Tracking information may take some time to update after shipment.

Packaging & Artwork Protection

We carefully package artwork using appropriate protective materials to help prevent damage during transit.

Packaging methods may vary depending on the size, format, and quantity of prints ordered.

Please inspect your order upon delivery and retain the original packaging if you discover any damage.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate before submitting your order.

If you notice an error, contact us immediately at info@davidcrighton.ca.

We will make reasonable efforts to correct shipping information before dispatch. However, address changes cannot be guaranteed once an order has shipped.

Additional shipping charges may apply if an order must be resent because of an incorrect or incomplete address supplied by the customer.

Lost, Damaged, Delayed or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or appears to be lost in transit, please contact us at info@davidcrighton.ca.

For damaged or incorrect orders, please include your order number, a description of the issue, and photographs of the artwork and packaging where possible.

We will investigate the situation and work toward an appropriate resolution, including a replacement or refund where applicable.

If your shipment is significantly delayed, please contact us so we can investigate with the shipping carrier.

Nothing in this policy limits your rights under applicable consumer protection laws.

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

Changes or cancellations may be accommodated before printing or production begins.

Once production has started, particularly for personalized artwork, changes or cancellations may no longer be possible.

Orders already in transit generally cannot be modified or cancelled.

Any applicable refunds will be processed to the original payment method where possible, in accordance with our Return and Refund Policy and applicable law.

Contact Information

For questions regarding shipping, tracking, delivery, or your order, please contact:

David Crighton Art Studio

Email: info@davidcrighton.ca

Website: https://davidcrighton.ca

United States: https://davidcrighton.com

We appreciate your support and look forward to sharing David Crighton's artwork with you.